CK88 Privacy Policy —
Protecting your data
Our Commitment

CK88 (ck88.ws) is a licensed online betting and entertainment platform in Bangladesh. We believe privacy is a fundamental right, not a free product. That's why we take every possible measure to protect our users' personal information.

This Privacy Policy ("Policy") explains what personal data CK88 collects, why we collect it, how we use it, and what your rights are. It has been written in full to ensure all our Bangladeshi users can easily understand it.

CK88 follows international data protection standards. Our Privacy Policy is aligned with GDPR principles.

CK88 only collects data that is necessary to provide our services. Collecting unnecessary information is against our policy.

A. Information you provide directly

B. Automatically collected information

• Device Information: Device model, operating system, browser type, and version.
• Log Data: IP address, login/logout times, pages visited, and session duration.
• Betting Activity: Betting history, amounts, outcomes, and casino game history.
• Location data: Approximate location (country and city level only) — not precise GPS coordinates.
• Cookies & Tracking Data: For user preferences and session management.

CK88 collects your data for specific, transparent purposes. Each purpose is explained below:

• Account creation and management: Verifying your identity, keeping your account secure, and ensuring safe login.
• Processing Financial Transactions: Storing deposit, withdrawal, and financial transaction history.
• Legal Compliance: Complying with Anti-Money Laundering (AML) regulations, age verification requirements, and KYC rules.
• Service Improvement: Analyzing user experience to improve the platform.
• Ensuring Security: Preventing fraud, deception, and cyber attacks.
• Customer Support: Ensuring your questions and complaints are properly resolved.
• Sending Relevant Offers: Sending you promotions and bonuses tailored to your preferences (only with your consent).

CK88's servers are hosted in internationally certified data centers. To protect your data, we use:

• SSL/TLS Encryption: Every connection to our website is secured with SSL 256-bit encryption.
• AES-256 Data Encryption: All sensitive data stored on our servers is encrypted.
• Firewall protection: Multi-layered firewalls prevent unauthorized access.
• Regular security audits: Regular security testing conducted by independent third-party experts.
• Staff Training: Only authorized personnel have access to the data they need.

Data Retention Period

CK88 never sells your data. However, in certain specific circumstances, limited information may be shared with trusted third parties:

• Payment Processors: Only the information required to process transactions through payment gateways such as bKash, Nagad, or banks.
• KYC Verification Service: With licensed service providers for identity verification.
• Law enforcement: Upon a court order or a lawful government request.
• Game Providers: Account ID and game history in Live Casino or third-party games.
• Fraud Detection System: With specialist services dedicated to fraud prevention.

When sharing data with third parties, we ensure they are equally bound to uphold the same standard of privacy protection.

Cookies are used across the CK88 website and app. A cookie is a small text file stored on your device that helps us improve our services.

CK88 uses four types of cookies. Full details of each are provided below:

You have certain important legal rights regarding your personal data. CK88 fully respects and upholds these rights:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may pause the processing of your data in certain circumstances.
• Right to Data Portability: You may request your data in a machine-readable format.
• Right to Object: You may object to the use of your data for marketing or profiling.
• Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

CK88 takes the protection of minors very seriously. Our services are strictly for users aged 18 and above.

Age verification is a mandatory part of our registration process. Any account found to belong to a minor will be closed immediately.

CK88's data servers are primarily based in Asia. However, some service providers may be located in other countries. In such cases, we ensure:

• Adequate data protection laws are in place in the destination country.
• Data protection agreements are signed with all third parties.
• The same level of protection is ensured for all transferred data.

Contact us to learn more about international data transfers.

CK88 may update this Privacy Policy when necessary. For significant changes, we will:

• We will notify you via email and in-app notification at least 30 days before any changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• A clear summary of any changes will be provided.

Continuing to use CK88 after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the revised policy, you may close your account.

For any questions about our Privacy Policy or to exercise your rights, please contact us: